MINDMYLINE
(647) 693-6676
Setup · Call forwarding

Get your receptionist answering in the next 5 minutes.

Two taps, one test call. Your phone still rings first — MindMyLine only picks up when you can't.

This is the number MindMyLine gave you for your business. Enter it once — it fills in every button below.

Pick your carrier

Bell+ Virgin, Lucky
Rogers+ Fido, Chatr
Telus+ Koodo, Public
1

Turn on call forwarding

One tap does it all — this also switches off your old voicemail automatically.

Tap to call

Your phone will open the dialer. Tap the green call button to confirm.

✓

Test it

Have someone call your business number and let it ring without answering. It should reach your MindMyLine receptionist, not your old voicemail. Done? You're live.

It's still going to my old voicemail

Uncommon on Bell, but if it happens: open Settings on your phone → Phone → Call Forwarding, and turn it off, then try Step 1 again. Still stuck? Text or call us and we'll sort it with you.

1

No answer

Forwards calls when you don't pick up.

Tap to call
2

Busy

Forwards calls when you're already on another call.

Tap to call
3

Unreachable

Forwards calls when your phone is off or out of signal.

Tap to call

Tap each button in order. Your phone opens the dialer — tap the green call button, wait for the confirmation tone, then move to the next one.

✓

Test it

Have someone call your business number and let it ring without answering. It should reach your MindMyLine receptionist, not Rogers voicemail. Done? You're live.

It's still going to Rogers voicemail

Rogers won't hand off the call while your voicemail box is still switched on. Open the MyRogers app or start a chat at rogers.com, and send them this:

Please disable voicemail on this wireless line.

Once they confirm it's off, come back and try the test call again.

1

No answer

Forwards calls when you don't pick up.

Tap to call
2

Busy

Forwards calls when you're already on another call.

Tap to call
3

Unreachable

Forwards calls when your phone is off or out of signal.

Tap to call

Tap each button in order. Your phone opens the dialer — tap the green call button, wait for the confirmation tone, then move to the next one.

✓

Test it — don't skip this one

Have someone call your business number and let it ring without answering. It should reach your MindMyLine receptionist, not Telus voicemail. Telus is more likely than the others to need the extra step below — check before you call it done.

It's still going to Telus voicemail

Telus won't hand off the call while your voicemail box is still switched on. Open the MyTelus app or start a chat at telus.com, and send them this:

Please disable voicemail on this wireless line.

Once they confirm it's off, come back and try the test call again.

Stuck on any step? Call or text (647) 693-6676 — we'll walk it through with you live.